Our values, who we are, and what makes By Your Side Home Care different.

About Our Company

What we care most about:

By Your Side supports client autonomy and independence Allowing Lancaster and York County seniors to receive assisted living support and stay in their most comfortable surroundings—Home!

CLIENT INDEPENDENCE

AFFORDABLE CARE

By Your Side Home Care’s structure allows for the most affordable care option. This allows clients to conserve financial resources, increasing levels of care if and when needed or maintaining their independence longer. Assistive care should not consume a seniors financial resources.. That’s why we operate on a low overhead structure with the majority of the fee you pay going directly to the care provider.

DIGNITY

By Your Side believes that seniors should receive assistive care that supports their dignity. Recognizing client abilities, talents, and life accomplishments while providing supportive assistance to maintain the ongoing lifestyle they desire.

RESPECT

By Your Side provides professional caregivers who demonstrate respect for client privacy, the client’s home, and allows clients to control their ongoing care.

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SELF DETERMINATION

At By Your Side our clients remain in control. They determine the caregiver that’s right for them, the supportive assistance they need, and the days and times they need it.

Our care providers:

By Your Side recognizes that our reputation is built on the quality of the caregivers we refer. That is why we employ the most rigorous screening methods in the industry. Only 1 out of ten caregivers meet our standards for a referral.

At By Your Side, our clients remain in control. If you are not satisfied with any referred caregiver for any reason, we will make every effort to refer a new caregiver who better fits your needs. Your satisfaction is always our top priority.

98% of survey results rank our services “very good to outstanding.

98%

2 million hours of service to Lancaster and York County residents.

2 million

We work with over 180 highly qualified and experienced caregivers.

180+

BYS average cost is 21-38% lower than the average local competitor.

21-38%

BYS assures 100% client satisfaction of your caregiver.

100%

The By Your Side Difference

By Your Side home Care has been independently owned and operated since 1994, Serving all areas of Lancaster and York Counties, Pa.

  • Our highest number of client referrals come from current and past clients.

  • By Your Side’s screening process exceeds the licensing standards set forth by the Pennsylvania Department of Health.

  • We are highly selective regarding the caregivers we refer for care. Only 1 out of 10 registrants meet our standards for referral.

  • By Your Side assures 100% client satisfaction of the caregivers referred to provide care.

  • We maintain a registry of over 180 highly qualified and experienced caregivers.

  • By Your Side maintains 24-hour call support 7 days per week for all clients and caregivers.

  • At By Your Side our clients remain in control. If you are not satisfied with any referred caregiver, for any reason, we will make every effort to refer a new caregiver who better fits your needs. Your complete satisfaction is always our top priority.

“I want to take this opportunity to make sure everyone at By Your Side Home Care knows how much I appreciate the excellent service you have been providing to my family (both my parents and myself!) Everyone has been wonderful, thoughtful, extremely dependable and CARING, and I am so grateful for all you’ve done for us.”

– V.H., (Lancaster, PA)